Your guests get their answerEven when reception is closed

Late arrival, parking, pets, availability: the assistant answers in seconds, in your guests’ language, and steers every booking request to your website.

See use cases

Hotel assistantInstant answers

We’re arriving on Saturday around 11 pm with our dog. Is that OK?

Yes, dogs are welcome (CHF 15 per night). Reception closes at 10 pm, so I’ll let the team know to leave the key out for you.

Practical information

Passed to reception

Request: Late arrival on Saturday, with a dog
Team: Reception
Conversation: attached to the ticket

Fewer calls to receptionMore direct bookings

46%
of enquiries come in the evening, at night or at the weekend. The assistant answers, your team gets some rest.: 8 in 10
are purchase or booking enquiries.: 51%
of enquiries are resolved without a single phone call.

Figures measured on the website of Colline de Daval, an estate with guest rooms near Sierre Read the case study

What your guests ask

The questions that come up every day, and what the assistant does with them.

Example 01

Late arrival with a dog

Answer on the hotel’s rules and let the team know.

We’re arriving on Saturday around 11 pm with our dog. Is that OK?

Yes, dogs are welcome (CHF 15 per night). Reception closes at 10 pm, so I’ll let the team know to leave the key out for you.

Practical information

Late arrival passed to reception

Example 02

Booking a family room

Suggest the right room and send guests to direct booking.

Do you still have a room on Saturday for 2 adults and 2 children?

Our family suite sleeps up to 4, breakfast included. Check availability and book directly here, at the best price.

Rooms and rates

Link to direct booking

Example 03

A table at the restaurant

Give the opening hours and the right way to book.

Can three of us have lunch with you tomorrow?

Yes, the restaurant is open from 11.30 am to 1.30 pm. Book your table online or by phone, even for today.

Restaurant

Link to table booking

Example 04

Seminar or group

Qualify the request and pass it on in full.

We’re 20 people for a seminar in March, with overnight stays and dinner. Can you give us a price?

Our meeting room holds up to 30 people. I’m passing your request to the team with your dates and the number of participants: they’ll send you a quote.

Seminars

Quote request passed on

In Valais, your assistant 75% funded

Hotels, restaurants, leisure and activities: the cantonal Digitourism programme covers CHF 2,000 of your project.

Discover Digitourism funding

~~CHF 2,700~~value

CHF 700what you pay

Setup (CHF 900) and 12 months of the Standard plan (CHF 1,800), co-funded by Digitourism.

Choose your plan

Standard

CHF 900, then CHF 150/month

The assistant answers your guests and passes special requests on to reception.

Premium

CHF 2,500, then CHF 250/month

Features specific to your property, developed and maintained with the product.

Custom

On quote

Several properties, connection to your booking engine or PMS.

Prices in CHF, excl. VAT. Compare plans

Other industries

See the agent answeryour own questions

During the demo, we answer your questions with the agent, show you the handover to your team and find the right plan for you.

See pricing