Standard
CHF 900, then CHF 150/month
The assistant answers from your product pages and terms of sale.
Magnesium bisglycinate60 capsules, CHF 34.90
- How to take
- 2 capsules in the evening, with a meal
- Combinations
- Can be combined with ashwagandha
- Delivery
- Free from CHF 60
When is the best time to take magnesium? And can I take it with ashwagandha?
Ideally in the evening, with a meal: 2 capsules. Yes, it goes well with ashwagandha. If you are on medication, ask your doctor.
Product page: MagnesiumClear up a doubt,win a sale
Ingredients, dosage, delivery, returns: the assistant answers in seconds from your product pages, evenings and weekends included.
Fewer abandoned basketsFewer emails to customer service
- 48%
- of questions come in the evening or at the weekend, when your team is away.
- 24/7
- an answer about your products, at the exact moment the customer hesitates.
- 5 languages
- to sell to your customers in their own language too.
Evening and weekend share measured on the Colline de Daval shop
Your customers tell youwhat they want to know about your products
Every question asked to the assistant tells you something about your catalogue: what makes people hesitate, what’s missing from your product pages, what comes up before a purchase. You improve your product pages, and your sales follow.
- The most asked-about products: where the buying decision is made.
- Unanswered questions: the information to add to your product pages.
- Buying times: evenings and weekends, when your customer service is closed.
Example of a supplements shop over the last 3 months
Unanswered
“Is this magnesium suitable during pregnancy?”
Note to add to the Magnesium product page
- 42%
- in the evening or at the weekend
- 3 in 10
- before a first purchase
- 5
- languages detected
What your customers ask
Before buying, they want to be sure. Afterwards, they want to know where their order is.
Example 01
Advising on a product
When to take it, combinations, precautions.
When is the best time to take magnesium? And can I take it with ashwagandha?
Ideally in the evening, with a meal: 2 capsules. Yes, it goes well with ashwagandha. If you are on medication, ask your doctor.
Product page: MagnesiumLink to the product
Example 02
Choosing between two products
Explain the difference, in plain words.
What’s the difference between your vitamin D drops and capsules?
The dose is the same. The drops allow finer dosing and suit children; the capsules are handier when you’re on the move.
Product pages: Vitamin DLinks to both products
Example 03
Delivery and returns
Reassure just before the purchase.
If I order tonight, when will I get it? And what if it doesn’t suit me?
Order before midnight: shipped tomorrow, delivered within 1 to 2 working days. Unopened products can be returned within 30 days.
Delivery and returns policyDoubt cleared, the customer completes the order
Example 04
Order tracking
Pass on to customer service with the right context.
My order still hasn’t arrived.
I’m sorry. I’m passing your request to customer service with your order number: they will reply by e‑mail.
Request passed to customer service
Choose your plan
Premium
CHF 2,500, then CHF 250/month
Features specific to your shop, developed and maintained with the product.
Custom
On quote
Connection to your orders and stock, several shops.
Prices in CHF, excl. VAT. Compare plans
See the agent answeryour own questions
During the demo, we answer your questions with the agent, show you the handover to your team and find the right plan for you.